These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, you must not use our site.

Eligibility and Account Responsibilities

To register and play at Crown Jewelz, you must be at least 18 years of age. Our services are available to adult residents in the United Kingdom, and by creating an account you confirm that you meet this requirement and that online gambling is lawful in your jurisdiction.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under your own name or another identity — is strictly prohibited. If we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending review.

You are responsible for ensuring that all personal details provided during registration are accurate and kept up to date. We may request supporting documentation at any stage to verify your identity, age, or payment method. Failure to provide satisfactory verification may result in restricted access or account suspension. You must also keep your login credentials confidential; we accept no liability for losses arising from unauthorised access where you have shared or failed to protect your account details.

Deposits, Bonuses, and Withdrawals

The minimum deposit and minimum withdrawal amount is £20. Withdrawals are processed within 0–48 hours, subject to completed identity verification. Available withdrawal methods include Bank Transfer, Bitcoin, Tether, and Revolut.

Bonuses offered by Crown Jewelz are subject to specific conditions, including wagering requirements, before any associated funds may be withdrawn. Where a bonus carries a 35x wagering requirement, you must wager the bonus amount 35 times using eligible games before a withdrawal can be processed. Slots contribute 100% towards meeting the rollover. We reserve the right to amend, suspend, or withdraw bonus offers at any time; any such change will not affect a bonus already actively in progress on your account.

We do not permit the use of automated software, bots, or any technical means designed to gain an unfair advantage during gameplay. Collusion between players, fraudulent chargebacks, and any form of manipulation of game outcomes are likewise prohibited. Where we have reasonable grounds to suspect such activity, we may suspend your account, withhold funds, and refer the matter to the relevant authority. Our site is licensed by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1.

Updates to These Terms and Dispute Resolution

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you by email or by a prominent notice on the site prior to the changes taking effect. Continued use of Crown Jewelz following notification constitutes acceptance of the revised terms. If you do not accept an update, you should cease using the site and contact our support team to close your account.

If you have a complaint or dispute, we ask that you contact our customer support team in the first instance so that we may attempt to resolve the matter directly. We aim to handle all disputes fairly and promptly. If a resolution cannot be reached through our internal process, you may escalate the matter through the dispute resolution procedures outlined by our licensing authority.